The ongoing digitalization of business processes enlarges the dependency on IT services and rises the complexity of IT-service landscape. Consequently, the risk of outages rises e. g. by HW or SW errors or cyber threats, primarily ransomware. Our experts support your business in strengthen your „IT Service Continuity Management (ITSCM)“ and adapt it to new challenges.
Operational and Cyber Resilience
IT Service Continuity Management
Your Challenges
Your company is facing one or more of the following challenges:
Large dependency on digital resources in IT and OT, for the operation of critical business processes
Business and IT operations are not aligned regarding the requirements for resilience and recovery
Higher requirements for availability and reliability
Rising threats landscape, especially in cybersecurity topics, e.g. ransomware, pandemics, suppliers and supply chain
High complexity of a hybrid IT landscape, often with multiple providers
Limited resources and lack of specially skilled staff for a safe and resilient IT operation of the core applications and whole IT landscape
Rising requirements from legal and regulatory frameworks
Our Approach
The company aucoma has developed a framework “House of ITSCM”, which we can tailor to your individual needs.
Our Offering
Our experts will bring you one step closer to “Operational and Cyber Resilience” with the following offering:
Identification of ITSCM requirements through an Analysis of Business Impact, dependencies and risks
Analysis of ITSCM gaps to identify possible measures
Elaborate an ITSCM-strategy covering dimensions skills, processes, technology, data, suppliers and building infrastructure
Selection of suitable ITSCM architecture blocks, like tiering and patterns
Definition of an emergency handbook and exercise to verify it
Elaborate and test of Disaster Recovery Plans
Support implementation of the ITSCM-strategy and realization of architecture blocks
Usage of proven ITSCM tools for planning, realization and verification
Your Added Value
In cooperation with aucoma you may create the following value for your company:
Identification of critical IT-assets, their specific requirements and relevant dependencies
Common understanding of the relevancy and criticality of the systems
Understanding of the consequences of the relevant risk scenarios
Clear goals for application and IT-infrastructure teams by a defined ITSCM-strategy
Basis for the design of application and IT-infrastructure services by defined ITSCM buildings blocks
Organizational and technical readiness is verified by tests and exercises
Reduce the consequences of outages by a proven IT-emergency organization
Independent verification of deliverables by a management review
